Legal
These Terms govern your use of the Quantum Biogenix website and any purchases made through our store. By accessing or using the site, you agree to these Terms.
Quantum Biogenix provides products intended for laboratory research use only and offers related educational content. This site is designed for customers acting in a research, laboratory, or institutional capacity.
We may update these Terms from time to time. Continued use of the site after changes means you accept the updated Terms.
You agree to use the site lawfully and not to misuse services, disrupt operations, or attempt unauthorized access. We may refuse service where permitted by law.
Lawful use. Use must comply with applicable laws and regulations.
No misuse. No abuse, interference, scraping, or security bypass attempts.
Accurate info. Provide accurate checkout and account details.
All products are intended for laboratory research use only. Products are not for human or veterinary use, diagnosis, treatment, or consumption. You are responsible for ensuring that purchase, possession, handling, and use comply with all applicable laws, regulations, and institutional policies.
Content on this site is provided for general informational purposes and does not constitute medical advice. You agree not to rely on site content as a substitute for professional guidance in regulated contexts.
Prices, product descriptions, availability, and promotions may change without notice. We reserve the right to limit quantities, refuse orders, or cancel orders due to errors, suspected misuse, or other legitimate reasons.
Order confirmation. An email confirmation does not guarantee acceptance if issues arise.
Errors. We may correct pricing or listing errors and cancel affected orders.
Availability. Inventory may change and items may become unavailable.
Payments are processed by third-party payment providers. You agree to provide current, complete, and accurate payment information and authorize us (and our payment providers) to charge your payment method for your order total.
Shipping options, fees, and estimated timelines are shown at checkout or in our Shipping Policy. Carrier delays may occur, including delays caused by weekends, holidays, weather events, or operational disruptions. Risk of loss transfers to you as permitted by applicable law once the shipment is handed to the carrier.
If there is an issue with your order, contact us promptly with your order number. Where appropriate, we may offer a resolution such as replacement, store credit, or refund in line with our policies and applicable requirements.
To help us review requests, you may be asked to provide photographs of packaging, labels, or contents for damage or delivery-related issues.
All content on this site, including text, graphics, logos, images, and design elements, is owned by or licensed to Quantum Biogenix and protected by applicable intellectual property laws. You may not copy, reproduce, modify, or distribute site content without permission.
If you submit feedback or messages, you grant us permission to use them for support and operational purposes. Do not submit confidential or regulated information through general contact forms.
To the extent permitted by law, Quantum Biogenix is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the site or products. Our total liability for any claim is limited to the amount you paid for the product or service giving rise to the claim, unless applicable law requires otherwise.
We may suspend or terminate access to the site or services if we reasonably believe there has been a violation of these Terms or misuse of the site, subject to applicable law.
These Terms are governed by applicable laws based on the jurisdiction of our operations, without regard to conflict-of-law rules, unless otherwise required by law.
Contact us for support or legal inquiries related to website use and orders.
