FAQs
Support
Frequently Asked Questions
General answers about orders, documentation, shipping, and Research Use Only positioning.
Common questions
What are research peptides
Research peptides are short chains of amino acids used in scientific studies. They are not for human or animal consumption and are intended for in-vitro research only.
Can I use your peptides for clinical trials
No, our peptides are for research and laboratory use only, not for clinical trials or human consumption.
Do you offer bulk purchase discounts
Yes, discounts are available for bulk purchases. Please contact our sales team for more information.
What forms of payment do you accept?
We accept all major credit cards, Apple Pay, Google Pay, and bank transfers. Payment information is secure and encrypted.
What is your return policy
Due to the nature of our products, we do not accept returns. However, if there's an issue with your order, please contact us for assistance.
What should I do if my peptides arrive damaged
Contact our customer service immediately within 24 hours of delivery with photos of the damage, and we will assist you quickly with a resolution where applicable.
Need help?
Contact our team for order support or documentation requests.